Characteristics and Internet connection from Tricolor

Satellite Internet is most in demand where there is no terrestrial infrastructure for providing network services – most often, in areas remote from cities. Tricolor analog Internet is distinguished by good stability and high speed of two-way communication via dedicated channels. In the article we will tell you more about it.

Detailed description of the service

Tricolor TV provides two-way access to high-speed Internet. With it, you can not only download web pages, but also watch any online channel. The network became available thanks to a project launched by the provider company in 2016 using the artificial Earth satellite Eutelsat 36C. The number in the name of the satellite indicates the orbital position (36 degrees East), which allows you to have Internet access 24/7 in most areas. The exceptions are the Crimea and the Kaliningrad region.

How does Tricolor satellite internet work?

The connection to the Internet is made through satellites in low Earth orbit: the user sends a request, the satellite receives it and sends it back to the ground station, which responds in the same way to the user, only in the opposite direction. It seems that such a long “route” should take a lot of time, and it used to be so. But modern technologies allow this type of connection to provide a stable high speed Internet connection.
Communication organization scheme from TricolorSince all communication with the World Wide Web is carried out via satellite, it does not depend on the presence of a nearby wired network or signals from cell towers. This means that analog Internet can be connected almost anywhere within the satellite coverage area.

Unlike a wired Internet connection, satellites require users to have special equipment that can send and receive signals.

The main technical characteristics of the Internet from Tricolor:

  • Power consumption: up to 50 W.
  • Operating range: 19.2-20.2 GHz / 29.4-30 GHz.
  • Terminal supply voltage: 100-240 volts AC.
  • The device supports the following data transfer rates: reception – up to 40 Mbps, transmission – up to 12 Mbps.
  • Transceiver power at 1dB compression point (P1dB): 2W.

Equipment

The cost of a set of equipment is 4990 rubles. You can buy tricolor satellite Internet at the nearest provider’s office. You will be given a kit, the connection of which comes down to assembling, installing, tuning the antenna, as well as debugging, connecting and registering equipment.

Calling a master to your home and his professional services for installing an Internet kit will cost 8,000 rubles.

What is included in the tricolor internet kit:

  • Satellite router SkyEdgeII-c Gemini-i.
  • Antenna system with a reflector diameter of 0.76 meters.
  • Open-end wrench 11.9 mm – 1 pc.
  • Connectors F for indoor installation – 2 pcs.
  • Support and adjustment bracket with clamp – 1 pc.
  • Ground wire – 1.5 m.
  • Rear bracket – 1 pc.
  • HF cable with installed external connector type F – 30 meters.
  • Rotating plate – 1 pc.
  • Ethernet cable (coil) – 1 meter.
  • Transceiver model MA800230 or MA800231 – 1 pc.
  • Antenna reflector – 1 pc.
  • Transmitter and receiver Ka-band.
  • Packing with connector – 1 pc.
  • Irradiator rod – 1 pc.
  • Router power adapter – 1 pc.
  • Receiver-transmitter bracket – 1 pc.
  • CD-ROM with instructions for installation and operation, training video.
  • Paper user manual.

Video review of the Tricolor kit for connecting to the Internet: https://youtu.be/3f1cg0u7wI4

Coverage

Satellite Internet Tricolor is available anywhere in the coverage area of ​​the 18-satellite transmitter “Express-AMU1”. The satellite covers the entire European part of the country, including the westernmost regions and the North Caucasus, most of the Urals and a small piece of Western Siberia. The easternmost point is near Surgut. The range of the satellite coverage area is related to the location of the device in space. It is located at the top of the equator, and rotates at the speed of the Earth, so it does not change its position relative to the planet. This is necessary for stable signal transmission to the antenna.

Satellite Internet Tricolor is available for both individuals and legal entities.

The map shows the territory covered by Tricolor satellite Internet:
Territories covered by satellite Internet TricolorFrom the plate you can find out about the input and output speed of the Internet in different regions (each of them is assigned a number – see the map):

region numberInput speedRecoil speed
one282195
2281194
3293194
four303196
5260151
6297196
7545388
eight604392
9587386
ten596393
eleven235138
12584384
13299195
fourteen280195
fifteen270197
16637394
17305196
eighteen340198

Who can activate the service?

Not all customers have the ability to connect, despite the availability of services provided by the Tricolor National Satellite Company. Connection is possible only for residents of the European part of the country. This is due to the fact that Internet traffic is transmitted by one of the two satellites used by the company.

The usual Tricolor satellite television antenna is not suitable for connecting to the tricolor Internet; an additional antenna must be installed. This does not apply to customers who have a plate with a diameter of more than 80 cm.

How to find out if it is possible to connect to the service:

  1. Go to the official Tricolor website – https://www.tricolor.tv/. Logging into your personal account (LC) is optional.
  2. In the upper right corner of the home page, select your region.
  3. Hover over the Services section to see the list available to you. If there is a line “Satellite Internet”, then you can connect it.Possibility to connect to Tricolor internet service

You can also find out about the possibility of connecting the Internet from Tricolor through the support service – for example, using the hotline, online chat, etc. (contacts will be below in the article).

Advantages and disadvantages

Satellite Internet from Tricolor TV is primarily a two-way high-speed access to the World Wide Web. But the operator has other advantages:

  • Unlimited use of night traffic.
  • Excellent reception in Moscow and the Moscow region – stable access regardless of external conditions.
  • The ability to choose the right tariff – according to your needs, including unlimited internet.
  • Installation for non-cable communication – in country houses, in summer cottages, in places without access to the global network and the ability to lay wires.
  • It retains the ability to access the network at the minimum speed to replenish the balance in the absence of funds on the account.
  • Compatible with any operating system – Windows, Linux, Mac.
  • You can add traffic for an additional fee if it ends ahead of time.

The Internet from Tricolor also has several big drawbacks:

  • Data transfer delay up to 600 milliseconds (transmission and return time from the satellite).
  • Expensive equipment and installation costs.
  • Unlimited internet is quite expensive.

The cost depends on the selected device, the location of the antenna and the modem. By using a Wi-Fi router, you can provide wireless Internet access to all your devices (tablets, smartphones, etc.).

Tariffs for satellite Internet Tricolor

The contract with the operator states that the service provider is Eutelsat. Probably, higher tariffs for satellite Internet from Tricolor is a condition of the organization that owns the satellite. However, market analysts note that in fact the operator’s tariffs are quite loyal to the user.

For individuals

There are flat rates for those individuals who don’t need to upload a lot of data. Fixed – that is, there is a fee for a specific amount of data (GB). At night, from 2:00 to 7:00, the Internet is available without traffic restrictions.
Night Internet

Subscribers have the opportunity to purchase additional gigabytes if the data limit runs out.

This type of connection is suitable for those who rarely use the Internet, use it only to communicate on the net, check e-mail and read the news. Also, the option is suitable for those who do not live in the connected room all the time, for example, if we are talking about conducting the Internet to a village or a dacha. Which fixed rate can you choose:

Package nameIncluded traffic, GB/monthMonthly cost / rub.Cost of 1 additional GB of traffic, rub.
Internet 1one275290
Internet 22490275
Internet 33680255
Internet 551090235
Internet 10ten1950220
Internet 15fifteen2700210
Internet 20twenty3650200
Internet 30thirty5180180
Internet 50fifty8000165
Internet 10010014000140

The maximum Internet access speed is 40 Mbps, is not guaranteed and depends on the user’s location, network congestion, weather conditions and the correct installation of the antenna.

If you wish, you can get a personal IP address from the operator – for 300 rubles per month.

For legal entities

Tricolor Corporation provides Internet for hotels, bars, restaurants, roadside cafes, gas stations, offices, shops, car dealerships and many other legal entities. Tricolor allows:

  • connect business objects to the Internet;
  • organize remote access;
  • combine connected objects into a local network;
  • organize video conferencing;
  • transmit telemetric information and video surveillance, etc.

Tariffs available for legal entities are presented in the table (all packages are unlimited, there are no traffic restrictions):

Package nameMaximum signal input/output speed, Mbit/sMonthly payment amount (not including equipment rental), rub.
Connect Pro Unlimited L10/53090
Connect Pro Unlimited XL20/55290
Connect Pro Unlimited XXL40/109990

Applicable conditions for legal entities persons using satellite Internet Tricolor:

  • Rates apply to all customers. Legal entities that have entered into a contract with Eutelsat Networks LLC for access to satellite Internet services through a representative of NJSC National Satellite Company.
  • Rules for writing off the monthly fee. If the subscriber connects to the tariff plan not on the first day of the calendar month, the client fee will be calculated based on the number of days from the end of the month in which the connection was established.
  • The speed may be lower. The maximum data transfer/reception speed indicated in the tariffs is not guaranteed. The actual speed available to the customer depends on:
    • technical capabilities and network load;
    • natural conditions for the propagation of radio waves;
    • the level of received and transmitted radio signals from the client station;
    • weather;
    • antenna tuning accuracy;
    • geographic location of the client station.Slow internet speed
  • In the client’s personal account there is an “Auto-renewal” function. If there are enough funds on the client’s personal account to fully charge the subscription fee and this option is active, the money for the connected package will be automatically debited at the end of the calendar month. If there is not enough money, after the client replenishes the personal account balance, the monthly fee will also be charged, and before that, subscribers can access the Internet at a speed of 64 kbps, free of charge.

Unlimited plans

Tricolor has several unlimited tariff plans. They differ in available speed and cost:

  • “Unlimited Internet 20”. The service provides general access to the Internet at speeds up to 20 Mbps on the direct channel and up to 5 Mbps on the reverse channel, without traffic restrictions. The subscription fee for connection is 3990 rubles per month (including VAT). When the used Internet traffic reaches 25 GB per month, depending on the channel load and incoming / outgoing traffic, the maximum speed of connection to the Tricolor satellite Internet service will be automatically and gradually limited. Maximum – up to 1 Mbps.
  • “Unlimited Internet 10”. The service provides general access to the Internet via a satellite communication channel with a maximum speed of 10 Mbps for the direct channel and 5 Mbps for the reverse channel, without traffic limits. The subscription fee is 1990 rubles/month (including VAT). When the spent Internet traffic reaches 15 GB, the maximum speed will also be automatically limited to a maximum of 1 Mbps.
  • “Unlimited Internet 40”. As part of the service, users can access the Internet at speeds up to 40 Mbps on the direct channel and up to 10 Mbps on the reverse channel, without traffic restrictions. The subscription fee is 5490 rubles per month (including VAT). When the plan reaches the spent 50 GB of traffic, the maximum connection speed will also be gradually limited, to a maximum of 1 Mbps.

Basic information on unlimited tariffs in the table:

Package nameMaximum receive/transmit speed, MbpsMonthly fee (together with 20% VAT), rub.Available traffic, MB/s
Unlimited 1010/51990Unlimited
Unlimited 2020/53588Unlimited
Unlimited 4040/105988Unlimited

After connecting to the “Unlimited Internet 10” tariff plan, you can freely switch to the “Unlimited Internet 20” or “Unlimited Internet 40” tariff plans.

Available payment methods

Tricolor Internet users need to know how to pay for the issued tariff. The provider offers a variety of options for depositing funds into a personal account. You can get acquainted with the list of all available payment methods on the official website of the company – https://www.tricolor.tv/. We list the most popular:

  • Cashless payment on the site. Or in your personal account. You can pay by the link – https://pay.tricolor.tv/?utm_source=toolbar&utm_medium=button&utm_campaign=pay-tricolor-tv&source=body§ion=toolbar&option=pay-tricolor-online
  • Through partner terminals or ATMs. You can use the following – Sberbank, Forward Mobile, Gazprombank, QIWI, Rosselkhozbank, Frisbee, Russian Standard, URALSIB, Moscow Credit Bank, Post Bank, VTB, Citibank, Svyaznoy, Eleksnet, DeltaPay, etc.Tricolor payment via ATM
  • In branches of partner banks. They are as follows: URALSIB, ZENIT, Rosselkhozbank, MOSOBLBANK, Sberbank, VTB, FC Otkritie, CHELINDBANK. It is not necessary to be a client of the listed organizations. Just go to the cashier and say that you want to pay for Tricolor Internet.
  • Through your internet banking. Clients of banks – Alfa-Bank, Absolut, URALSIB, Moscow Credit Bank, Russian Standard, Rosselkhozbank, St. Petersburg, VTB, Sberbank, Intesa, Post Bank, Citibank, CHELINDBANK, Avtogradbank, Svyaznoy Plus can use the method.
  • With the help of electronic money (online wallets). Available – QIWI, Yu.Money, Eleksnet, One Wallet service, Money.Mail.RU, PSCB Ubank, e-POS and PayStore RS-express A3 services, TelePay wallet.
  • In Tricolor salons. You can pay for Internet services in any of the company’s branded salons located throughout Russia. You can find out the address of the nearest office at the link – https://www.tricolor.tv/how-to-connect/where-buy/buy/offices/

In any case, for payment, you will need the number of the contract that you concluded for the use of Tricolor Internet services. You can find it on the contract itself or in your account – on the company’s website. If you cannot enter the personal account, and the document is lost, visit the Tricolor TV office where the contract was signed, or call the hotline number (available below). The consultant will explain how to recover the lost information.

How to connect Internet Tricolor?

To connect to Tricolor satellite internet, users must first subscribe to this service. This can be done through the official website or by calling the hotline. How to apply for connection and installation of equipment online:

  1. Go to the Tricolor website, and in the “Services” tab, select “Satellite Internet”.
  2. Select the appropriate tariff from the list.
  3. Enter personal details (name, phone number, physical address, email).Filling in personal data
  4. Check / uncheck the boxes next to the items you need – under the questionnaire.
  5. Submit your request by selecting “Pay Now” or “Pay on Delivery”.

After filling out an application for Tricolor Internet services and receiving equipment, you need to install it:

  1. Choose a location for the antenna.
  2. Assemble and install the satellite dish following the instructions.
  3. Run cables into the house.
  4. Install the router and connect it to a power source.
  5. Connect the coaxial cable to the receiver.
  6. Screw the wire marked Rx to the RF IN connector, and the Tx cable to the RF OUT connector.
  7. Connect the receiver to your router using a compressed Ethernet cable.
  8. Connect the router to the PC. For this, a LAN cable is used. At this stage, the computer is in auto mode to connect to the Internet.

Wiring diagram:
Connection diagram for Tricolor

How to disable Internet Tricolor?

Disabling the service is also not a problem. If you stop paying a monthly fee, the provider will restrict access. A more radical solution may be to send a letter with a notice of termination of the contract to the address of the Tricolor company office, which is listed in the contract for services. We recommend that you stop at the first option, if there are no good reasons to officially notify Tricolor about the “severance of relations” with him. Since when you stop paying, you can then start using the services of the provider again at any time, simply by depositing money into your account.

Popular questions about the Internet Tricolor

In this section, we will provide answers to frequently asked questions from users regarding the Internet from Tricolor. The list of questions is:

  • Is it possible to use the Internet only in the summer? This is possible on some tariff plans. Contact support/nearest office for detailed advice.
  • Is it possible to change the tariff if it does not suit you? Yes, the tariff can be changed at any time, but it is better to do it on the last days of the billing month – it will be more profitable. Contact the provider for more information.
  • If there is satellite TV and Internet Tricolor, can I get a discount? This information is not publicly available, but you can ask your service provider about it. You may even be given a personal discount – as a loyal customer.
  • Does Tricolor have a joint tariff for satellite TV and the Internet? The provider does not provide such a service. Internet and TV must be connected and paid separately.
  • How to fix error 2 on Tricolor TV? Turn off the receiver, remove the chip, and wipe its surface with a soft, lint-free cloth. Insert the card back, making sure it is firmly seated. Connect the receiver to the network, set up and check. If the error persists, contact support.
  • What to do if error 28 appears? Reboot the receiver by turning it off on the network. Then check the Ethernet cable for proper connection, it might be worth replacing. Try resetting your settings. If these steps do not help, contact your support operator.
  • What will be the list of channels when viewed without a plate, via the Internet? The list of Tricolor channels will not differ from that of subscribers with standard equipment. But some channels are not available for viewing via the network at the request of the copyright holders.

For any questions, you can contact the company’s support service:

  • Hotline. The number is round-the-clock and free – 8 800 500-01-23. One for all of Russia.
  • Online call. To make it, follow the link – https://zingaya.com/widget/ab461d8ee590be9889c577c4370ad37a (the call will start immediately after the click).
  • Messengers. There are several services where you can write:
    • Telegram – http://t.me/Tricolor_Help_bot
    • Viber – http://www.viber.com/tricolor_tv
    • WhatsApp, +7 911 101-01-23
  • Email. To email box, go here – https://www.tricolor.tv/help/?source=header§ion=panel-navigation&menu=help#hc-email
  • Online chat. To write to it, follow the direct link – https://www.tricolor.tv/help/?source=header§ion=panel-navigation&menu=help#Online chat with support
  • Social networks. There are two options:
    • Vkontakte – https://vk.me/tricolor_tv
    • Odnoklassniki – https://www.ok.ru/tricolor.tv

User Reviews

Yuri, Yekaterinburg, 30 years old. We decided to conduct the Internet to my grandmother in the village. She has long been retired, but tries to be modern. We bought the necessary equipment for our birthday and connected to Tricolor. Together with the installation cost 37,000 rubles. Of course, the company’s tariffs leave much to be desired, but you won’t go to any lengths for the happiness of a loved one.
Eugene, Kaluga, 44 years old. Practically from the very appearance of satellite television “Tricolor” used its services. Recently I decided to connect the Internet from this company. So far so good, good speed.
Sofia, Ulan-Ude, 26 years old.We live in the suburbs, where everything is very tight with communication, and there is nothing to say about the Internet. In general, Tricolor works well in a place where there is no terrestrial Internet and is unlikely to ever be. The speed suits, although it can be faster. Internet from Tricolor is an excellent solution for companies, residents of small towns and remote areas. Its connection is simple. Users can install and configure everything on their own. But if you do not want to spend time on this, you can use the services of a specialist.

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